Privacy Policy

This Privacy Policy governs your (“you” or “your”) access to and use of the Chiisai platform, including the website chiisai.ai and the Pestwise mobile application, both operated by Chiisai, a startup under TDK Management Services GmbH (“we”,“our” or “us”).
This Privacy Policy explains how we process  your personal data when you use our own website chiisai.ai, the Pestwise Mobile Application to comply with the General Data Protection Regulation (GDPR) and applicable German laws.

Last Updated: 01.12.2024

Privacy Policy

 
1. Who We Are
 
Data Controller:

TDK Management Services GmbH
Chiisai
Rosenheimer Str 116A
81669 Munich, Germany
Email: contact@chiisai.ai
 
We act as the data controller for personal data collected via our website chiisai.ai and mobile app.
 
2. What Personal Data We Use
 
2.1 Website chiisai.ai
 
2.1.1 Personal Data
 
Webforms: First name, last name, address, phone number, e-mail address.
Analytics: IP address, device type, browser type, operating system, referring URLs.
 
See our Cookie Policy for more details for cookies and tracking data.
 
2.1.2 Purpose of Processing
  • To improve user experience.
  • To send newsletters and promotional content.
  • To communicate with users and provide requested materials or responses.
  • To analyze traffic and optimize website performance. To monitor and analyze website traffic and user interaction to optimize website performance and improve usability and functionality.
  • To protect us and you against fraudulent activities or security threats.
2.1.3 Legal Basis
  • Consent (Art. 6(1)(a)): When you accept cookies or analytics and for sign up for our marketing services and customer support.
  • Legitimate Interests (Art. 6(1)(f)): For technically necessary cookies for our website operation and improvements.
  • Legal Obligations (Art. 6(1)(c)): Compliance with regulatory requirements.
2.2 Pestwise Mobile Application
 
2.2.1 Personal Data
  • Last name, first name, email address, billing address, phone number.
  • If you enable GPS, we collect your precise geolocation.
  • Bank and account data
  • Device ID and technical information for app performance.
  • Interaction patterns within the app for usability improvement.
2.2.2 Purpose of Processing
  • To provide pest and disease detection, crop insights, severity analysis, and customized treatment recommendations.
  • To generate insights into pest outbreaks and farming trends.
  • To improve AI algorithms and service offerings.
  • Analyze app and website usage to improve performance and add new features.
  • Send updates, newsletters, and promotional content.
  • Conduct surveys and gather user feedback.
  • Comply with legal obligations, such as tax reporting and record-keeping.
2.2.3 Legal Basis
 
Contractual Necessity (Art. 6(1)(b)): Performance of the contract you entered into to use our Pestwise Mobile Application.
Legal Obligations (Art. 6(1)(c)): Compliance with regulatory requirements.

3. Anonymization
  • Personal data are anonymized when used for statistical analysis or aggregated insights (e.g., pest patterns in a specific region) and cannot be linked back to individual users.
  • Personal identifiers (e.g., IP addresses) are anonymized after initial processing.
  • Aggregate data from analytics tools is anonymized and used for statistical purposes.
  • Location data is aggregated for regional pest trend reports.
4. Data Processing and Sharing
  • We do not sell your personal data.  However, we may share it with our service providers to outsource internal functions and utilize external resources, e.g. IT services, marketing activities, marketing data analysis, administration of campaigns, offline and online advertisement, publishing, design, legal, tax, financial advisory services and other activities reasonably related to our business operations.
  • Service providers that act as service providers for us are contractually bound to take appropriate technical and organizational security measures to safeguard and process personal data only as instructed by us.
  • We may also share your personal data with government authorities, courts, law enforcement agencies and other public bodies is to comply with obligations to which we are subject to under applicable laws, e.g. transfer and disclosure obligations under civil procedure law, tax, import and export laws.
5. Data Transfers Outside the EU
 
If we transfer your personal data outside the EU/EEA (e.g., to third-party providers in the U.S.), we ensure compliance with GDPR through:
  • Standard Contractual Clauses (SCCs).
  • Adequacy Decisions by the European Commission.
6. How Long We Retain Your Data
 
Personal data will be removed from our systems and records and/or steps are taken to anonymize data if processing is no longer required for the original purpose unless it is necessary to keep personal data to:
  • Comply with a legal obligation to which we are subject, e.g. statutory retention periods under applicable laws including commercial and tax laws
  • Where we have a legitimate interest in retaining information in compliance with applicable laws, e.g. for filing, enforcing or defending legal claims.
7. Security of Your Data
 
We implement technical and organizational measures to protect your data, including:
  • Encryption of sensitive information.
  • Regular security audits.
  • Restricted access to personal data on a need-to-know basis.
8. Consent and Withdrawal of Consent
  • Where required under applicable data protection and other laws, we process any data only after obtaining consent.
  • You can withdraw your consent at any time with future effect under contact@chiisai.ai  or by sending a withdrawal notice to the address stated under Section 11.
  • A withdrawal will not affect the lawfulness of the processing prior to the withdrawal.3. Anonymization
9. Your Rights
 
Under the GDPR, you have the following rights:
  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure ("Right to Be Forgotten"): Request the deletion of your data.
  • Data Portability: Receive your data in a machine-readable format.
  • Objection: Object to data processing for direct marketing purposes.
  • Restriction: Limit how your data is processed in certain circumstances.
  • Withdraw Consent: Revoke your consent at any time (without affecting prior processing).
To exercise your rights, contact us at contact@chiisai.ai.
Furthermore, the GDPR provides you with the right to file a complaint with the competent data protection authority.
 
10. Cookies

For information about cookies and how to manage them, refer to our Cookie Policy.
11. Updates to This Policyonymization
 
We may update this Privacy Policy periodically. The date of the latest revision will be indicated at the top of this document. Prior versions can be obtained by contacting us under contact@chiisai.ai.
11. Contact Us
 
For questions regarding this Privacy Policy, please contact us:
Chiisai, a startup at
 
TDK Management Services GmbH
Rosenheimer Str 116A
81669 Munich, Germany
Email: contact@chiisai.ai